Terms & Conditions

Last updated: March 01, 2023

Please read these terms and conditions carefully before using our website thealphasync.co.uk or purchasing products from Alphasync® Gaming PC, PC, Gaming Desktop PC, PC Case.

Introduction

This website is owned and operated by Alphasync (“We” or “Us“). These Terms set forth the terms and conditions under which you may access and use our website and shop for our products. By accessing or using this website, you agree to be bound by these Terms.

Use of Website

You may view and download content from our website solely for personal, non-commercial purposes. You may also purchase products and services described on the website.
You agree not to copy, distribute, modify or create derivative works from the content found on this site without prior written consent from us.
The trademarks, logos, and service marks displayed on our website are registered and unregistered marks belonging to us. No license is granted for use of these marks.
If you purchase products or services from us, additional terms may apply which will be made available at the time of purchase. We reserve the right to modify or terminate any products or promotions at any time without notice.
We make reasonable efforts to provide an accurate description of products on the website. However, we do not warrant that these descriptions are flawless, complete, reliable, current, or error-free. If a product offered is inaccurate in any way, we reserve the right to correct the error without liability.
Prices for products offered are subject to change at any time without notice. Price increases will not apply to orders already placed and confirmed by us.
We do our best to ensure our website is available 24/7. However, we shall not be liable for any service interruptions or website unavailability. Access may be suspended without notice for maintenance, repairs, updates, or events beyond our control.
We reserve the right to refuse service or terminate accounts if we believe you are abusing the website or acting unlawfully. You agree to use this website for lawful purposes only and per our acceptable use policy.

User Accounts

If you create an account on our website, you must provide accurate information. Accounts registered with false information may be deleted without notice.
You are responsible for maintaining the confidentiality of your login credentials and agree not to share them with others. Any account activity conducted with your credentials will be deemed to be authorized by you.
You must inform us immediately of any unauthorized account use or breach of security. We expressly disclaim liability for any losses or damages arising from unauthorized account activity.

User Content

We may provide features allowing you to upload content to our website, including comments, pictures, videos, ratings, and other submissions. You retain ownership of any original content you post.
You agree not to post illegal, offensive, threatening, false, defamatory, or libelous content. We reserve the right to remove any user-generated content from the site at our discretion.
By posting content, you grant us a perpetual, worldwide license to use, reproduce, modify, distribute, and publicly display the content within our website, marketing materials, and any third-party sites after publication.
We have no responsibility for user-generated content including backups, loss, deletion, accuracy, or security. Post content at your own risk.

Purchasing Products

By placing an order on our website, you agree to accept our policies and payment terms. All applicable taxes and other charges are calculated based on the information you provide.
After receiving your order, we will contact you to confirm order details and process payment. Orders are not binding until confirmed via this process.
We accept all major credit cards. Contact us for details on alternate payment methods. Product prices, availability, and delivery timelines are subject to change without notice.
You must supply a valid shipping address for orders. Additional shipping fees will apply for expedited delivery. We only ship within the UK. Shipments are made via third-party carriers.
All stated delivery timelines and dates are estimates only. We cannot guarantee exact dates of delivery or installation due to potential delays and disruptions outside our control.
Products may require assembly and customer agrees to comply with provided instructions. If you require assembly by us, additional charges will apply.
Ownership of purchased products transfers upon delivery. You assume full responsibility for the item, including risk of loss, after delivery.

Returns and Refunds

Please examine all delivered items promptly. If the incorrect product is received or if defects are discovered, contact us within 10 days to arrange a return.
When returning a product, it must be in original packaging and condition. Follow our return instructions provided with your order. You are responsible for return shipping costs.
Refunds are provided once we confirm the returned product is undamaged and meets return policy criteria. Refunds can take up to 5 business days to process after return receipt.
We provide a limited manufacturer’s warranty on products at the time of purchase. Contact us for full warranty terms for your product.

Disclaimer of Warranties

THE WEBSITE AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT FOR OUR WEBSITE AND PRODUCTS.

Limitation of Liability

We will not be liable to you or any third party for any indirect, consequential, exemplary, incidental, or punitive damages arising from use of the website or products, even if we have been advised of the possibility of such damages.
In no case shall our total liability arising under these Terms exceed the amount paid by you for products on this website in the prior six months before the act giving rise to liability.
Nothing in these Terms shall limit or exclude our liability for personal injury or death caused by negligence, fraud, or fraudulent misrepresentation. We are not liable for business losses like lost data, profits, or revenue.

Indemnification

You agree to defend and indemnify us against any claims, liabilities, and expenses (including legal fees) arising from your misuse of our website or products in violation of these Terms.

Changes to Website or Terms

We may update the content, products, or policies on our website at any time without notice. These Terms may be modified at any time, effective upon publishing an updated version on this website.
Continued use of our website after any changes constitutes acceptance of the new Terms. If you do not wish to abide by the changes, you must stop using the website and services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of England.

If you have any concern about our Terms, please contact us at legal@thealphasync.co.uk. By using our website or purchasing our products, you affirm that you have read and agree to be bound by these Terms.